ToolkitsOur ImpactAbout Us
Our award-winning work is informed by over a decade of experience working across every sector and industry imaginable.
We specialize in creative problem solving, with a focus on brand strategy, user experience design, and strategic foresight. In addition, we offer custom workshops on each of these topics for internal teams. These trainings are a great opportunity for any organization looking to build capacity for design strategy and innovation.
Your Brand Strategy is the heart and soul of your organization, and sets the tone and personality of your core offering. We work with clients to identify and define their own unique value proposition, mission, vision, and values.
A solid User Experience Design carefully considers the journey stakeholders take with your brand. We work with clients to tackle information architecture, user experience, and service design challenges through research and rapid prototyping.
Strategic Foresight is all about creating the future you want your organization to be a part of. We facilitate futures thinking and strategic planning exercises, conduct trends research, and develop futures scenarios
Since 2008, we've worked on thousands of projects and deliverables (literally!). Here's a "highlight reel" of our work. For more information about what we can do for you, be sure to get in touch.
We partnered with Snow City Arts' leadership and stakeholder community to develop a comprehensive marketing strategy that amplifies their impact as Chicago's premier arts education program for hospitalized children. This strategy was designed to address critical challenges around consent barriers, community reach, and organizational visibility, while honoring SCA's 25-year legacy of serving over 20,000 students. Through stakeholder interviews, strategy workshops, and trend research, we created seven strategic initiatives—from streamlining media release processes with QR codes to building corporate wellness partnerships—that position SCA as an essential component of holistic healthcare rather than a supplementary service.
Worked with Virtualitics' leadership and HR teams to strengthen leadership capabilities during a critical scaling phase through a comprehensive leadership development initiative. This multi-phase engagement included stakeholder discovery, custom survey design, and a quarterly workshop series designed to address the unique challenges of a data analytics startup navigating rapid growth. The program was tailored to align with Virtualitics' technical culture while transforming leadership practices from reactive management to strategic, empathetic leadership. In addition, the engagement produced a series of custom toolkit that documented frameworks and solutions co-created during the workshops, providing repeatable resources for onboarding and developing new managers while addressing critical organizational needs including cross-level communication, change management, and sustainable talent development.
We redesigned The Avenue Concept’s mobile tour app for Providence's public art scene, addressing critical usability and engagement challenges within a constrained platform. Through stakeholder workshops, user interviews, and heuristic analyses, we developed a comprehensive design strategy that transformed a basic tour listing into an intuitive, visually cohesive experience. The redesigned app positions TAC's work as accessible and engaging while supporting organizational growth through improved navigation, standardized content structure, and strategic integration of local partnerships—all while creatively working within the technical limitations of the STQRY platform.
Since 2022, we've collaborated with Heluna Health's communications team to reimagine and reinvent their impact storytelling and communications strategy. This partnership has transformed traditional annual reporting into a dynamic digital storytelling platform that brings their 50+ years of public health impact to life. The 2024 Impact Report showcases this evolution through narrative-driven feature stories—from youth advocacy movements fighting tobacco to community-centered HIV elimination efforts and the organization's first children's book addressing food equity. The modernized approach moves beyond statistics to highlight human stories, community voices, and real-world program outcomes through an accessible web-based format that prioritizes visual storytelling, integrated multimedia elements, and compelling narratives that demonstrate the breadth and depth of Heluna Health's work across California.
We worked with UNICEF and the Women's Refugee Commission to develop the strategy for a pilot program that leverages online learning to bring sexual and reproductive health education to girls in the Middle East. The program was rolled out in Iraq and Lebanon.
We partnered with REI's design and innovation teams to build capacity for human-centered design at the co-op through the creation of a custom toolkit. This toolkit was designed to align with the mission, values, and culture of REI, while also building a new culture of design. In addition, the toolkit introduced protocols for developing research proposals and internal design projects.
RISE offers businesses streamlined human rights guidance and resources, tailored to meet the specific needs of the seafood industry. We led IA and UX strategy for the RISE platform, while also providing design direction in the implementation phase and directing and co-writing the animated product walkthrough video.
We've worked with the Keep A Breast Foundation for nearly a decade. Most recently, we led user experience design for their new product, a breast self-check app that focuses on information, support, and access. The latest version of the app connects users who think they may have discovered something during their check with a virtual medical professional.
We worked with Apple to co-design and co-facilitate the first-ever Apple Distinguished Schools Virtual Global Meeting. With hundreds of K-12 educators from across the globe in attendance, the virtual meeting included a welcome from CEO Tim Cook, a keynote on futures thinking from Matthew Manos, and a series of workshops focused on the future of learning.
We partnered with Google to support PeaceJam in the launch of Billion Acts, a mobile application that has inspired over 65 million acts of peace across 171 countries, and has been nominated 8 times for the Nobel Peace Prize. Our work focused on brand strategy and positioning as well as advisory on the product development as a whole.
We worked with the American Heart Association to redefine their strategic value proposition, inspiring a new mission statement and a suite of programs to help more Americans live a long and healthy life. In addition, we worked with the organization to explore use cases for VR, map opportunities in social enterprise, and revitalize the Heart Walk.
We designed curriculum with the City of West Hollywood's innovation team for an internal training series that fast-tracked the growth of knowledge and resources city staff had access to in the design and innovation sphere. The training included a hybrid learning experience that spanned several months of in-person and online sessions.
We co-designed and co-facilitated a full-day community workshop in South LA to re-imagine the use of vacant lots in the area. During the workshop, local residents and leaders developed prototypes that were later piloted.
Through a series of organization-wide workshops, stakeholder interviews, and desk research, we worked with PanCAN on new mission, vision, values, and goal statements to guide the organization's efforts through the year 2030. In addition, we've served as an advisor on initiatives spanning communication strategy, community development, and creative facilitation.
We re-branded and re-named the AIDS/LifeCycle initiative, a 545 mile ride from San Francisco to Los Angeles that raises critical funds for the Los Angeles LGBT Center and the San Francisco AIDS Foundation. The re-brand was so successful, someone even got the logo mark permanently tattooed on them! Since the re-brand, the organization has been able to raise over $20MM.
We worked with Sutter Health's community of nurses, physicians, and other staff to develop scenarios that would inspire future innovation within the organization. The workshop resulted in a range of visions for the future of healthcare.
We collaborated with Disney Imagineering's finance department in order to uncover new design strategies and visual communication approaches that could better distill and disseminate their global investment and "menu planning" process.
We developed a national campaign that temporarily stopped the Keystone XL pipeline while simultaneously introducing the Natural Resources Defense Council's mission to the Millennial generation. The campaign reach people across the United States, and included innovative partnerships with local artists, celebrities, and musicians to raise awareness.